1️⃣ Mobile proxies FAQ

What are mobile proxies?

The mobile proxies are the highest quality IPs that are obtained from mobile phone operators. The IPs are provided at random and they come from very large pool.

Why do I need mobile proxies?

IP addresses from cellular networks are very natural and ideal for working with social networking sites. While IP addresses from data centers can be blocked by social networks, mobile addresses should go on.

Are mobile proxies private?

Of course. Each customer gets access to one 4g modem that they use. No one else can access the same modem at the same time.

What kind of mobile proxies are you providing?

We provide rotating type proxies. You can change the IP address to a new one at any time using the API URL provided with each proxy. We allow IP rotation once every 2 minutes. Proxies can be access using http and socks5 protocals.

What are the bandwidth limits?

Basically there are no limits, but we can’t say that our service is unlimited. We apply the principle of fair usage. After some time of testing we can estimate an average usage that is enough for our clients and keep our service at high level. If we notice that you consume a lot of our bandwidth, we can turn your service off.

Will my services be setup immediately?

YES! Our automatic system works 24h, so when you order and pay for proxies you should get them in few minutes. However, it can happen that, for technical reasons in exceptional cases the waiting time for the allocation of new proxy can be extended to 24 hours.

2️⃣ Budget proxies FAQ

Are budget proxies private?

Yes they are private, only you have access to them. None of our proxies are shared among several users. We offer only private proxies.

Can I get new, fresh proxy?

There are only two situations when we can refresh your proxies. First when proxies don’t work and it is our technical fault. Second when you pay for next period and wish to replace old proxies with new ones.

3️⃣ General FAQ

Can I get a trial before I buy?

Yes, sure. If you are not sure whether our service will meet your expectations, please contact us and request a trial.

What payment methods do you accept?

We accept all payment methods supported by stripe.

Do you offer any discounts?

Yes, from time to time we organize short term promotions, so follow our twitter to be up to date.

If I need support, how can I reach you?

You can contact us through all ways mentioned in contact page.